There is a member of staff available, either via the telephone or face to face, from Monday to Friday 8am to 6.30pm to deal with your enquiries. The practice is registered under and conforms to the Data Protection Act and patients can gain access, if necessary, to their records in accordance with current legislation.
All consultations are by appointment only, patients will be offered the first available appointment at the surgery – the appointments line details are as follows:-
0151 259 2900 open 8.30am to 5.30pm
Monday to Friday
There is an automated system in operation on the appointments line for routine GP appointments and for any other appointments such as with the Practice Nurse or an urgent appointment you can speak to a receptionist. You can also register with the practice for Patient Access so that you can book appointments, request repeat prescriptions and view certain aspects of your medical record on line.
The practice offers early morning appointments 3 times per week and 1 late evening surgery per week together with morning, lunch time and afternoon appointments.
Telephone consultations are also available with all GPs in certain circumstances, such as test results, medication reviews, sore throats, earache, head lice, V&D, water infections, forms and repeat sick notes. Please inform the receptionist when you ring the appointments line if you wish to have a telephone consultation. If you cannot attend an appointment you have made please ring and cancel it in advance as continued failure to do this will result in you being removed from the practice list.